🛠️ Frequently Asked Questions (FAQs)

Welcome to the Fortune Fantasy FAQ section! Find answers to common questions about app download, gameplay, legality, privacy, and support.

If your question isn't listed, please contact us at support@fortunefantasy.shop.

🚀 General Questions

1. What is Fortune Fantasy?
Fortune Fantasy is a fantasy cricket app where you can create teams, compete with friends, and track real-time scores—all for FREE!

2. Is Fortune Fantasy free to play?
✅ Yes! Fortune Fantasy is 100% free to play. There are no entry fees or paid contests.

3. How do I download the app?
📌 Enter your email on our homepage, and we will send you the download link instantly.

📥 App & Account Questions

4. Do I need to create an account to play?
✅ Yes! After downloading the app, you must sign up using your email to start playing.

5. Can I register multiple accounts?
🚫 No! Each user is allowed only one account. Multiple accounts will be permanently suspended.

6. I didn't receive the download link. What should I do?
📌 If you haven’t received the email:
✅ Check your spam/junk folder.
✅ Ensure you entered the correct email address.
✅ Wait a few minutes (email delivery may take 1-5 minutes).
📧 Still not received? Contact support at support@fortunefantasy.shop.

⚖️ Legality & Responsible Play

7. Is Fortune Fantasy legal in India?
✅ Yes! Fantasy Cricket is legally classified as a "Game of Skill" by the Supreme Court of India.

8. Are there any state restrictions?
🚫 Yes. Due to local laws, users from the following states CANNOT register or play:
Andhra Pradesh
Assam
Odisha
Nagaland
Sikkim
Telangana
📌 If you live in these states, you will not be able to create an account.

9. What is a "Game of Skill"?
🚀 In fantasy cricket, your performance depends on strategy, knowledge, and decision-making.
Unlike gambling, where chance decides outcomes, fantasy sports require:
✅ Player research & analysis
✅ Cricket knowledge
✅ Game strategy & decision-making
📌 Learn more in our Legal Disclaimer.

🔒 Privacy & Security

10. What personal information do you collect?
📌 Fortune Fantasy ONLY collects your email address to send the app download link.
✅ We DO NOT collect:
- Phone numbers
- Personal identification details
- Financial/payment data

11. Is my data safe?
✅ Yes! Fortune Fantasy follows strict security measures to protect user data.
🔒 All data is encrypted using SSL encryption.
📌 Learn more in our Privacy Policy.

🛡️ Responsible Gaming & Self-Exclusion

12. What is self-exclusion?
🚀 If you need a break, you can request a temporary or permanent account suspension.
📌 Self-Exclusion Options:
✅ 7 Days
✅ 30 Days
✅ Permanent Account Deletion
To request self-exclusion, email us at support@fortunefantasy.shop with the subject "Self-Exclusion Request."

13. How can I contact customer support?
📌 Email us at support@fortunefantasy.shop.
🚫 Phone support is NOT available at this time.

14. How long does it take to get a response?
📌 We typically respond within 24-48 hours.

🚀 Need more help? Contact us anytime!